Maintenance, repair, and overhaul (MRO) is a strategy that addresses the ongoing service requirements of high-value physical assets once they are deployed and in use. MRO is employed by OEMs and owners/operators of those major assets. The same acronym is also used for maintenance, repair, and operations, which usually refers to a similar strategy as it applies to a facility and its equipment. In either case, MRO activities are supported by service lifecycle management (SLM) software.
Maintenance, repair, and overhaul comprise the full spectrum of service activities, from routine maintenance operations to repairs as needed, to activities that modernize, restore, or rebuild assets – that is, depot-level maintenance. Different approaches to MRO planning, scheduling, and execution have developed over the last half-century. Many of them originated as maintenance strategies developed by the military to maximize the availability and mission readiness of military hardware.
Today’s MRO software leverages digital technologies to optimize the efficiency and efficacy of MRO delivery to OEMs and owners/operators in a broad spectrum of industries – especially those with highly engineered products that have long useful lives. Such physical assets are highly valuable to both the companies that buy them and the companies that service and support them. The purpose of a robust MRO strategy is the get the most from these assets by maximizing their availability and reliability.
MRO software is complemented within a comprehensive SLM solution by software that focuses on other aspects of service lifecycle management: design for service, physical asset management, and software that closes the loop with an ongoing feedback mechanism between design and engineering and service.
Maintenance, repair, and overhaul software provides service stakeholders with a framework for defining and managing maintenance requirements and also for establishing cost-effective service procedures and work schedules to satisfy those requirements.
Key functions of MRO software include:
Maintenance, repair, and overhaul software enables service stakeholders to maximize the availability and reliability of managed physical assets.
Improved first-time fix rate
Elimination of redundant activities
Greater assurance that service activities are completed on time and on budget
Improved overall service productivity and throughput
CIMdata highlights the need for modern Service Lifecycle Management solutions coupled with product lifecycle management (PLM) to successfully address the planning, design, production, and operation of long-life assets.