Service Lifecycle & Analytics

Man looking at digital machine performance KPI’s

Driven by thin product margins, aging fleets of factory assets, and fast-changing customer choices, companies are creating a comprehensive digital twin to optimize products and processes. Our Service Lifecycle and Analytics solution allow service engineers to leverage IoT to collect information from the machinery in the field to track the field service requirements, resolve field issues and bring in field information to the design, test, and manufacturing process to ensure continued improvements in the product lifecycle.

Driven by thin product margins, aging fleets of factory assets, and fast-changing customer choices, companies are creating a comprehensive digital twin to optimize products and processes. Our Service Lifecycle and Analytics solution allow service engineers to leverage IoT to collect information from the machinery in the field to track the field service requirements, resolve field issues and bring in field information to the design, test, and manufacturing process to ensure continued improvements in the product lifecycle.

Bottling machine assembly line with digital machine image added

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Machine builders that have not digitalized their entire design and manufacturing processes will continue to have challenges delivering individualized training, service, and maintenance content. Most companies that build machinery recognize service revenue is critical to their survival. It can provide higher margins than the equipment and can generate upwards of 5 to 10 percent of overall revenue. This can all be achieved by leveraging analytics on demand, implementing a traceable digital twin, and reinventing the service and operations approach.

Analytics on Demand

Improving the analytics infrastructure provides opportunities for improving machines and the services that support them. Analytics on demand helps you understand the condition and operating behavior of either individual machines or entire fleets of machines in production in the field.

Traceable Digital Twin

From machine inception through complete service life providing a connected, accurate, and traceable digital twin allows you to track changes through servicing and upgrades, and provides immersive digital support material needed to build, commission, and maintain machines.

Re-invent Service and Operations

Low code development tools allow you to re-invent your service and operations strategy by automating service functions to support lower total cost of machine ownership with proactive warranty operations and asset management maintenance.

Bottling machine assembly line with digital machine image added

Recursos da Solução

Automation Engineering & Commissioning

Machine manufacturers are looking for increased speed to market to help gain a competitive advantage in today’s highly competitive global manufacturing environment. Our Automation Engineering and Commissioning solution allows manufacturers to significantly shorten the commissioning time of machine tools and identify faults at the earliest possible time by connecting the digital twin or the virtual machine model with the real control system to enable validation of the overall system by testing machine designs under real-world conditions.

Business Intelligence & Reporting Tools

A visibilidade do conhecimento acumulado do desenvolvimento de produtos é fundamental para que decisões de negócios inteligentes sejam tomadas. Basta uma única fonte de informações de relatórios e análises para fornecer o insight necessário para que você conheça totalmente seu produto. Os relatórios de autoatendimento em linguagem natural ajudam você a criar, de maneira eficiente, novas análises e relatórios prontos para o uso que o ajudarão a entender rapidamente seus produtos e processos.

Document Authoring Tool Integrations

Com o Teamcenter, você pode reduzir o trabalho manual de produção de documentos. Você pode criar documentos gerenciados no Teamcenter usando ferramentas familiares de criação do Microsoft Office e da Adobe. Você pode criar documentos com conteúdo consistente, inserir conteúdo relacionando documentos a estruturas de produto e assinando e liberando documentos conforme são aprovados. Você pode manter documentos no Teamcenter para configurações e revisões de produto específicas, de modo que eles possam ser reutilizados e referenciados para o desenvolvimento de produtos futuros.</>

Environmental Compliance & Product Sustainability

Mantenha a conformidade e atenda às suas necessidades de sustentabilidade com gerenciamento de materiais e substâncias, processamento de declaração de fornecedor automatizado, classificação e relatórios de conformidade ambiental e um produto de estrutura de PLM para sustentabilidade.

In-service Data Management

In-service Data Management solution for the Industrial machinery Industry addresses the need for providing capabilities to manage physical product and related information and processes, specifically, test data management, as-built, and as-maintained (serviced) and perform functions related to servicing those physical products.

IoT e Lifecycle Analytics (Chão de fábrica)

Nossa Solução IoT e Lifecycle Analytics para o setor de Máquinas Industriais combina diversas fontes de dados e fragmenta informações para ajudar seu cliente a influenciar o projeto, a inovação de produtos e o desempenho aprimorado. Do projeto e desenvolvimento das máquinas, passando pela fabricação, entrega e uso pelo cliente final, são necessárias análises avançadas em todas as etapas do processo.

Service Engineering & Support for Industrial Machinery

Service Engineering and Support for the Industrial Machinery Industry lets you utilize existing product knowledge from design and simulation to determine service requirements, service plans, and service instructions, that need to be developed, validated and documented prior to the delivery of your product.

Service Operations for Industrial Machinery

Service Operations for the Industrial Machinery Industry lets you coordinate maintenance activities from previously defined service plans and asset status or from service demands which enable service organizations to generate service work orders, schedule service events, assign service tasks, support service technicians with information and task orders, and track to closure all service work required and performed.

Technical Publishing

The amount of complexity inside Industrial Machinery and Heavy Equipment is growing at a pace never seen before thanks to Industry 4.0, customization and globalization. Bringing your document development and management processes into your PLM environment enables you to address this complexity with a more efficient and accurate development process that avoids the duplication errors and out-of-date information caused by manual, paper based tasks. This solution also enables you to generate more rich 2D and 3D content, making it easier to give end users information in the media they choose.