Learn More
As product complexity and customization become the new norm for heavy equipment customers, manufacturers face additional challenges of how to deliver technology upgrades to keep machines current and operational in the field while continuing to drive cost savings increase efficiency through all their manufacturing stages, including service and support.
Product as a platform for service is a business model growing in strategic importance to heavy Equipment OEMs who provide complex, long-life products to the market. It provides the chance for increasing and stabilizing revenue and profit streams while securing customer loyalty. This service model business approach requires a greater understanding of product performance and planning for service during product development, asset and service knowledge management, and usage to support efficient equipment service operations.
Our Service Engineering and Support solution for the Heavy Equipment Industry lets you effectively plan your service model and incorporate it back into your product design, for reliability, accessibility, and maintainability. This solution also enables service-oriented roles to examine your product for serviceability and to plan out the service requirements for both products and documents.
