Innovation and collaborative, synchronized program management for new programs
A service engineering strategy can help you deliver the greatest product value to your customers while building service revenue and profit. With Siemens solutions, the service and support phase of the product lifecycle is included in your overall product lifecycle management (PLM) vision.
As a manufacturing company, unified service engineering and PLM supports bi-directional collaboration between your product engineering and service operations. Your service teams can capitalize on the reuse of product knowledge from engineering and manufacturing to improve service planning and execution. In return, service teams can provide feedback to engineering to improve product designs for serviceability and reliability.
As a service company, enterprise asset management and service engineering solutions allow service disciplines to share a common understanding of support requirements. Your service teams can communicate and coordinate operational activities for greater compliance, faster service and lower costs.
A service engineering strategy can help you deliver the greatest product value to your customers while building service revenue and profit. With Siemens solutions, the service and support phase of the product lifecycle is included in your overall product lifecycle management (PLM) vision.
As a manufacturing company, unified service engineering and PLM supports bi-directional collaboration between your product engineering and service operations. Your service teams can capitalize on the reuse of product knowledge from engineering and manufacturing to improve service planning and execution. In return, service teams can provide feedback to engineering to improve product designs for serviceability and reliability.
As a service company, enterprise asset management and service engineering solutions allow service disciplines to share a common understanding of support requirements. Your service teams can communicate and coordinate operational activities for greater compliance, faster service and lower costs.
Service plans are the key to profitable service operations. Author and publish service documentation as the source of work scope definition. Drive service operations by providing the detailed information that teams need to track and understand asset health. Your service technicians will have a complete understanding of service needs to be prepared to perform reactive, proactive and upgrade service activities.
Service technicians are a limited resource. When you provide them with complete, intelligent work packages, they can execute service work efficiently, accurately and compliantly. With our SLM capabilities, you can deliver service work instructions, safety and hazard notes and service procedures (text, 2D/3D and animations). Include asset configurations and data collection requirements. Technicians can enter data, observations or discrepancies and digitally sign off on work, automatically updating the service schedule.
With detailed service plans, you can schedule service activities with a complete understanding of the work scope in order to meet customer expectations for product availability and reliability. Work orders generated from service plans are used to create service schedules. It is the visibility into the schedule and resources provided by our SLM solution that allows you to optimize service events and ensure the correct resources are reserved for the work.
New PLM model improves fleet availability and reliability while concurrently lowering total ownership costs
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