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Service Life Management

Our Service Lifecycle and Analytics solution allows Industrial Machinery manufactures to utilize a modular machine design approach resulting in a product development process which produces decentralized and autonomous machines that are able to communicate with one another. Service Engineers can then leverage IoT to collect information from the machinery in the field, the physical twin and combine this with engineering insight contained in the PLM system, the digital twin, to provide Machine manufacturers a competitive advantage.

Our Service Lifecycle and Analytics solution allows Industrial Machinery manufactures to utilize a modular machine design approach resulting in a product development process which produces decentralized and autonomous machines that are able to communicate with one another. Service Engineers can then leverage IoT to collect information from the machinery in the field, the physical twin and combine this with engineering insight contained in the PLM system, the digital twin, to provide Machine manufacturers a competitive advantage.

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Digitalization has transformed all facets of our lives including business models, how innovation is achieved the way products are manufactured and how services are delivered. These transformations, or disruptions though, have increased the amount of pressure service engineers for machine manufactures are faced with in regards to how complexity is leading to the evolution of smarter machines and how these machines are serviced in the field.  Our Service Lifecycle and Analytics solution is specifically designed to speed up the concept design to the manufacturing process for industrial machinery. Having the ability to track the field service requirements, resolve field issues, and bring in field information to the design, test and manufacturing process is a unique way to ensure continued improvements in the product lifecycle.

From the design and development of machinery, through manufacturing, delivery and end-customer use, advanced analytics are required every step of the way to help service engineers make informed decisions. Complexity also increases with the massive amount of data that must be collected, processed and analyzed. The Internet of Things (IoT) plays an increasingly critical role with your data about connected products, plants, systems, and machines.

Możliwości rozwiązania

Explore the key areas of this solution.

In-service Data Management

In-service Data Management solution for the Industrial machinery Industry addresses the need for providing capabilities to manage physical product and related information and processes, specifically, test data management, as-built, and as-maintained (serviced) and perform functions related to servicing those physical products.

IoT & Lifecycle Analytics (shop floor)

Our IoT and Lifecycle Analytics Solution for the Industrial Machinery industry can combine diverse data sources and fragment information to help your customer influence design, product innovation and improved performance. From design and development of the machines, through manufacturing, delivery and end customer use, advanced analytics are required every step of the way.

Maintenance, Repair & Overhaul

Service Operations for the Industrial Machinery Industry lets you coordinate maintenance activities from previously defined service plans and asset status or from service demands which enable service organizations to generate service work orders, schedule service events, assign service tasks, support service technicians with information and task orders, and track to closure all service work required and performed.

Service Engineering

Service Engineering and Support for the Industrial Machinery Industry lets you utilize existing product knowledge from design and simulation to determine service requirements, service plans, and service instructions, that need to be developed, validated and documented prior to the delivery of your product.

Technical Publishing for Industrial Machinery & Heavy Equipment

The amount of complexity inside Industrial Machinery and Heavy Equipment is growing at a pace never seen before thanks to Industry 4.0, customization and globalization. Bringing your document development and management processes into your PLM environment enables you to address this complexity with a more efficient and accurate development process that avoids the duplication errors and out-of-date information caused by manual, paper based tasks. This solution also enables you to generate more rich 2D and 3D content, making it easier to give end users information in the media they choose.

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