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Service Engineering & Support for Industrial Machinery

Service Engineering & Support for Industrial Machinery

Increasing global competition, market demands, and regulatory mandates require industrial machinery companies to continuously innovate and optimize their products while delivering maximum uptime. Our Service Engineering and Support solution for the Industrial Machinery Industry lets you utilize existing product knowledge from design and simulation to determine service requirements, service plans, and service instructions, that need to be developed, validated and documented prior to the delivery of your product.

Increasing global competition, market demands, and regulatory mandates require industrial machinery companies to continuously innovate and optimize their products while delivering maximum uptime. Our Service Engineering and Support solution for the Industrial Machinery Industry lets you utilize existing product knowledge from design and simulation to determine service requirements, service plans, and service instructions, that need to be developed, validated and documented prior to the delivery of your product.

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Many industrial machinery manufacturers find themselves facing an increasing number of new requirements, such as the demand for more flexible machine tool designs that can be rapidly adapted to new products, as well as for machines that can be easily integrated into existing plants The market not only expects maximum uptime on a day-to-day basis but also to remain productive for years.

Product as a platform for service is a business model growing in strategic importance to machinery manufacturers who provide complex, long life products to the market. It provides the chance for increasing and stabilizing revenue and profit streams while securing customer loyalty. This machinery service model business approach requires a greater understanding of product performance and planning for service during product development, asset and service knowledge management, and usage to support efficient equipment service operations.

Our solution allows you to conduct Service planning which is based on product allowable configurations, RAM and FMEA analysis, and simulation of product and service. By Utilizing product knowledge from design and simulation to determine service requirements, service plans including instructions can be developed, validated, and documented prior to delivery of product.

Możliwości rozwiązania

Explore the key areas of this solution.

Automate & Streamline Assembly Manufacturing

Conduct machine service analysis with 3D models and virtual service time analysis including RAM features of assembly and service of the product.

Collaboration for Lifecycle Management

Connect people and processes, beyond functional silos, with a digital thread for product lifecycle management, so everyone can make the best product decisions.

Configure & Repurpose Dynamic Documents

Define machine spare parts and the creation of a spare part catalog leveraging visual reporting.

Create More Effective Service Plans

Create detailed service plans with requirements, resource needs and procedures based on equipment configurations and analysis.

Digital Mockup

Create digital machine mockups to allow non-CAD users to analyze large models and visualize and investigate product design data.

Document Management & Publishing

Author and publish structured (XML) service documents content and  documentation based on machine source knowledge to diverse media, language, and uses.

Generate the As-built BOM of Physical Assets

Generate, manage and share the as-built bill of material (BOM) of your physical assets for product verification, and for documentation of deviations, warranty claims and compliance.

Maximize Service Knowledge & Requirements Management

Establish machine service needs and performance targets as requirements to guide design, test, and service.

Provide for Service Operations in Your Process Plans

Define the machine service process and alignment of service tools including the definition of the inspection space.

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