Information Services International-Dentsu, Ltd. (ISID) has headquarters in Japan and is a Siemens Digital Industries Software Platinum level partner. The company provides solutions and ser-vices across industries, including automotive and transportation, electronics and semiconductor, and industrial machinery and heavy equipment.
With headquarters in Japan, Information Services International-Dentsu Ltd. (ISID)targets various industries, including auto-motive and transportation, electronics and semiconductor, and industrial machinery and heavy equipment.
ISID has had a partnership with Siemens Digital Industries Software since 1996, and had a cooperative relationship before that as well. ISID is a Platinum level partner and started its business with a focus on computer-aided engineering (CAE), expand-ing its portfolio to include computer-aided design (CAD), computer-aided manufactur-ing (CAM), product lifecycle management (PLM), digital manufacturing, and other areas. With more than 200 engineers to support customers of all sizes, ISID is the largest channel sales partner in the entire Asia-Pacific region.
With a significant investment in resources focused on product lifecycle management and exceptional knowledge of Teamcenter, ISID helps its customers optimize the prod-uct development process. Visualization plays a key role here. ISID has significantly expanded the footprint of Teamcenter among original equipment manufacturers (OEMs) and suppliers.
“We have sold thousands of seats of Teamcenter to automotive OEMs, and we’d like to continue this model for other OEMs in Japan,” says Umino Shinichi, executive officer, Information Services International-Dentsu.
“We have a very close contact with custom-ers’ top-level management,” says Shinichi, summarizing the way that ISID adeptly manages executive relationships with customers through annual forums and seminars. In these activities, ISID creates opportunities to meet customers’ execu-tives, learning about their business chal-lenges, sharing the newest solutions and technologies, and fostering relationships. The 2015 executive forum in Bangkok was attended by 45 top Japanese executives from 28 companies.
In order to provide better solutions and services to large accounts, ISID works with Siemens Digital Industries Software very closely in serving its customers, including Toyota and Mazda. “We work with Siemens Digital Industries Software as one team,” Shinichi says. As a unified team, Siemens Digital Industries Software provides technology and best practices, and ISID interfaces with customers as a sales representative and contributes to project management. The partnership receives very positive feedback from customers.
Siemens Digital Industries Software recog-nized ISID’s business acumen with its Top Partner award in Japan in 2015. The company was also recognized as the Top Channel Partner in the Asia-Pacific region in 2012