Advanced Technical Services (ATS) is a set of packaged technical services offerings designed to support system architecture topics during the implementation and deployment of Siemens applications. Executed by global Siemens system architects, Advanced Technical Services focuses on the deployment architecture, infrastructure, performance and security areas. Whether you run the implementation yourself, by system integrators, or by Siemens Professional Services, ATS delivery has a faster time-to-value and offers product best practices via consistent and repeatable delivery processes.

Our Advanced Technical Services teams have extensive experience with customer deployments worldwide and across industry segments. Following systematic field-tested and lab-tested methodologies, our teams assist customers in the areas of deployment architecture and infrastructure design, production health check, system configuration and tuning, performance analysis, performance baseline, and performance testing. System architects work with on-field customer situations and interact with product development teams as necessary for a closed-loop support system.

Available Advanced Technical Services Offerings:

• Deployment Architecture & Infrastructure Design (DAID)
• Security Design & Review (SDR)
• Performance Baseline (PBL)
• Application Configuration & Tuning (ACT)
• Automated Multi-user Testing (AMT)
• System Performance Monitoring (SPM)
• Production Health Check (PHC)
• System Performance Analysis (SPA)

All services are available for deployments with on-premise physical and virtual servers, as well as AWS/Azure Cloud deployments.

Customer Benefits

• Expert level system architect guidance to ensure the best leverage of Siemens products
• Adopt standard and best practices with the addition of the customer’s situation and requirement to determine the best solutions
• Avoid repeated mistakes
• A visible budget plan, less risk, faster and higher return
• Trusted services, easy to plan, and easy to engage with customers and partners

Project Benefits

• Proactive approach for complex modern IT infrastructure to avoid re-work
• Increase project team skills and knowledge, and learn from the Siemens global system architects
• Shorten project time by eliminating the uncertainty of system architecture and deployment decisions, in addition to better understandings from ATS system architect who can explain the pros and cons
• Reduce the need to conduct unnecessary testing or guessing (e.g. database parameters, Siemens software parameters, etc.) to confirm initial/optimal settings for performance testing and for production use