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Digitalization has transformed all facets of our lives including business models, how innovation is achieved the way products are manufactured and how services are delivered. These transformations, or disruptions though, have increased the amount of pressure service engineers for machine manufacturers are faced with in regards to how complexity is leading to the evolution of smarter machines and how these machines are serviced in the field. Our Service lifecycle and Analytics solution is specifically designed to speed up the concept design to the manufacturing process for industrial machinery. Having the ability to track the field service requirements, resolve field issues, and bring in field information to the design, test and manufacturing process is a unique way to ensure continued improvements in the product lifecycle.
From the design and development of machinery, through manufacturing, delivery and end-customer use, advanced analytics are required every step of the way to help service engineers make informed decisions. Complexity also increases with the massive amount of data that must be collected, processed and analyzed. The Internet of Things (IoT) plays an increasingly critical role with your data about connected products, plants, systems, and machines.
