Contacto principal
James
Price
503.685.1778
james_price@mentor.com
Sector aeroespacial y defensa
Innovación y gestión de programas colaborativa y sincronizada para nuevos programas
Conocer el sectorAutomotive & Transportation
Integration of mechanical, software and electronic systems technologies for vehicle systems
Conocer el sectorProductos de consumo y comercio minorista
Innovación de productos mediante una gestión eficaz de las formulaciones integradas, el embalaje y los procesos de fabricación
Conoce el sectorComponentes electrónicos y semiconductores
El nuevo proceso de desarrollo de productos aprovecha los datos para mejorar la calidad y la rentabilidad y reducir el tiempo y los costes de comercialización.
Conocer el sectorEnergía y Utilidades
Supply chain collaboration in design, construction, maintenance and retirement of mission-critical assets
Conocer el sectorHeavy Equipment
Construction, mining, and agricultural heavy equipment manufacturers striving for superior performance
Explore IndustryMaquinaria industrial y maquinaria pesada
Integration of manufacturing process planning with design and engineering for today’s machine complexity
Descubra el sectorInsurance & Financial
Visibility, compliance and accountability for insurance and financial industries
Explore IndustrySector naval
Innovación en la construcción naval para reducir de manera sostenible los costes de desarrollo de la flota futura.
Conocer el sectorMedia & Telecommunications
Siemens PLM Software, a leader in media and telecommunications software, delivers digital solutions for cutting-edge technology supporting complex products in a rapidly changing market.
Explore IndustryDispositivos médicos y productos farmacéuticos
Innovación de los productos personalizados mediante la digitalización para satisfacer las exigencias del mercado y reducir los costes.
Conocer el sectorSmall & Medium Business
Remove barriers and grow while maintaining your bottom line. We’re democratizing the most robust digital twins for your small and medium businesses.
Explore IndustrySiemens Digital Industries Software Navistar Transforms Customer Service Using Mentor’s Capital Technology
Siemens Digital Industries Software Navistar Transforms Customer Service Using Mentor’s Capital Technology
Mentor, a Siemens business, announced today that Navistar, Inc. is delivering significantly improved service to its customers using advanced technology from the Capital® software suite. Capital is a powerful electrical systems software environment spanning vehicle architecture, systems design and integration, service documentation creation, and wire harness manufacturing tools. The technology now adopted by Navistar significantly speeds electrical system fault diagnosis, delivering lower maintenance costs and maximizing vehicle availability.
Navistar is a world leader in commercial vehicles such as heavy trucks and buses. As the complexity of onboard electrical and electronic systems increases, so does the task of rapidly identifying and diagnosing system faults. Navistar now uses Capital Publisher™, part of the Capital tool suite, to not only automate creation of technical documentation but also provide a highly interactive environment for service technicians.
Dominic Venice, service information manager at Navistar, explained, “We are always looking for ways to provide a better service experience to our customers. Commercial vehicles are valuable, hard-working assets, so everything that maximizes their uptime is important. By deploying Mentor’s technology to our dealership network, we have taken a major step forward in customer service capabilities.” Dominic added that their dealership network is already starting to realize the benefits of these enhanced schematics.
Fully integrated with diagnostics systems, Capital Publisher is able to display and seamlessly link assets such as wiring schematics, connector location views, component locations, and truck harness views. Technicians can explore intelligent electrical schematics, generated dynamically for the specific vehicle configuration in question. These interactive data packages can be hosted from a website or delivered offline to portable devices such as tablet computers, making them suitable for both commercial and military applications.
Scott Sine, project manager for Smart Client at Navistar remarked, “Navistar builds highly configurable trucks to meet our customers’ needs. Mentor’s fully integrated schematics allow our dealerships to quickly find and understand the complex electrical system required for custom trucks. With this first release of integrated schematics to support our new LT platform, we have just started to utilize the potential of this new technology.”
Nick Smith, business development director at Mentor commented, “Navistar has used Capital tools for electrical system and wire harness design for several years. I am delighted Navistar has now expanded its Capital deployment into after-sales applications. I very much appreciate the vision this company exhibits, especially in terms of maximizing end-customer satisfaction and extending the duty cycle of their vehicles. The technology we provide clearly helps keep Navistar at the forefront of its industry.”
James
Price
503.685.1778
james_price@mentor.com