Support & Renewal Services

Maximize the value of your Siemens Digital Industries Software investment

  • Increase your teams’ productivity by working with the highest quality, most current versions available
  • 24/7 knowledgebase access, authored by qualified Siemens Digital Industries Software engineers
  • Our Perpetual, SaaS and Subscription renewal services will offer the best way to manage your requirements

Support & Renewal Services

Maximize the value of your Siemens Digital Industries Software investment

  • Increase your teams’ productivity by working with the highest quality, most current versions available
  • 24/7 knowledgebase access, authored by qualified Siemens Digital Industries Software engineers
  • Our Perpetual, SaaS and Subscription renewal services will offer the best way to manage your requirements

Maximize the value of your software investment

Siemens Digital Industries Software takes great pride in its technical support. Across the globe, we offer peace of mind to thousands of customers who trust us to protect their investment in Siemens solutions. 

Channel partners extend our support network to ensure the highest quality support delivered to all our customers.

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What You Get with Your Perpetual Renewal Contract

A perpetual renewal contract is an essential investment in helping to deliver success. It keeps your team productive, ensures you are current with the latest version of your software and helps solve problems. 
  • Stay updated with ongoing product innovations and enhancements with access to major releases and updates
  • Increase your teams’ productivity by working with the highest quality, most current versions available
  • Technical support from highly experienced Siemens support engineers
  • Expertise you can trust to help solve the most complex challenges
  • Provide flexible access to technical support resources that enable you to conveniently get your answers
  • Tailor maintenance contracts to specific needs with extended support plans and expanded services
  • With anytime, anywhere access, you can search the online knowledgebase, troubleshoot technical issues, download software and licenses, access documentation, and manage your support cases
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What You Get with Your Subscription Renewal Contract

The Siemens Digital Industries Software subscription model offers users many key advantages, including access to the latest software version and the peace of mind of always having access to expert technical support. The subscription model also makes financial sense. The payment of software licenses can move from a capital expenditure (CAPEX) to an operating expense (OPEX) and there is the potential for reducing the initial outlay as well as total cost of ownership
  • Move software licenses from a capital expenditure to an operating expense 
  • Reduce initial outlay and total cost of ownership
  • Enhance certainty of budget planning and cost control and reduce costs of upgrades
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What You Get with Your SaaS Renewal Contract

Software as a service (SaaS) is a subscription-based software licensing and distribution model in which both the software and the managed data are hosted on external servers. The application is accessed through a web browser and there is no need to buy, install, upgrade or maintain any hardware or software. Siemens Digital Industries Software hosts the software remotely in the cloud and also provides technical support.
  • Accelerate time-to-value for project initiatives
  • Reduce software implementation time, costs and risks
  • Improve mobility with easier access to software
  • Always use the latest version of software
  • Enhance scalability with access to services as needed
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Access to Siemens Software Communities

  • Engage with thousands of other users and members of our technical staff by asking questions, sharing your expertise, and submitting and voting on product enhancement ideas.
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