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Product Support

What product do you need support for?

New support portal

Preview the new support portal

We’re developing a new support site that’s more personalized and has everything you need in one easy-to-use location. If you’ve got a current maintenance contract, you can preview the site now.*

To help you get started, review our series of “How to” videos.

*During this preview period, all existing support sites will continue to be available.

Take me there

Contact GTAC

You can call GTAC or create a web ticket for support. Read more about Incident Report Classification Levels.

Phone Support

Phone support is available Monday - Friday, 5 AM - 5 PM Pacific Time (US) or normal business hours in your country.

North America

Call 1 800-955-0000 or +1 714 952-5444