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Privacy Policy

The Siemens Digital Industries Software Privacy policy protects the information collected from you via Your privacy is extremely important to us. As a result, we have implemented this Privacy Policy to ensure the information that we collect from you over the Web is secure. 

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Siemens Digital Industries Software Commitment to Data Privacy Protection

Protecting the security and privacy of your personal data is important to Siemens Digital Industries Software. We hope the policy outlined below will help you understand what data may be collected, how that data may be used and safeguarded, and with whom the personal data may be shared by Siemens Digital Industries Software. This privacy statement only applies to Siemens Digital Industries Software websites, services, and products that collect data and display these terms. It does not apply to any Siemens Digital Industries Software site, service, or product that not display or link to this statement or that contains its own privacy statement.

Please see Siemens Business Partner Privacy Notice and Binding Corporate Rules – Third Party Rights for more information.

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Personal Data

Siemens Digital Industries Software will not directly collect any personal data about you (such as your name, address, telephone number or e-mail address), unless you voluntarily choose to provide it (such as by registration, survey or order placement), or unless otherwise required by applicable laws and regulations. From time to time, we may collect personal data about you indirectly from sources other than through our own Internet sites. The personal data that we collect from various sources may be combined.

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Information We Collect

When you or your organization sign up to use our site or services, or request additional information about our products and services, we may receive certain information such as your name, job title, address, phone number or other types of personal data.

To access some of our products and services you may be required to provide us specific information that allows us to verify your identity before accessing certain data we host. This information is only used to assist you in accessing such account or information.

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Data Collected Automatically

When you access our Internet sites or use our mobile applications, we may automatically (that is, not by registration) collect additional data (such as type of Internet browser, IP address, operating system used, domain name of the Internet site which directed you to our site, number of visits, average time spent on the site, pages viewed, information on your interaction with the site). We may use this data and share it with our worldwide affiliates or third parties to monitor the attractiveness of our Internet sites and mobile applications, improve the performance or content, tailor content for you or for other marketing purposes.

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Purpose of Use

We may use your personal data to offer the site’s services and functions, to administer your use of the site, to respond to your inquiry or request, to process your order or to provide you with access to specific information or offers, to verify your identity, as well as to support our existing or potential customer relationship with you. Siemens may store and process personal data (on our own or via a third party on our behalf) and share it with our worldwide affiliates (meaning entities controlled by, controlling, or under common control with Siemens) to understand better your business needs and how to implement and improve our business practices, products and services. We (or a third party on our behalf) may use personal data to contact you about an offer in support of your business needs or to conduct online surveys to understand better our customers' needs. We may collect, use, disclose, and share your personal data:

  • as provided herein;
  • with your consent,
  • where it is necessary to carry out your instructions;
  • to prepare, negotiate or perform a contract with you;
  • as reasonably necessary to provide our features and functionality to you;
  • to create and administer your account;
  • to verify your identity in connection with the other purposes listed here;
  • to communicate with you regarding employment;
  • when we reasonably believe it is required by law or governmental or judicial authorities;
  • as reasonably necessary to enforce our Terms of Use, to establish or preserve a legal claim or defense, to prevent fraud or other illegal activities, including attacks on Siemens’ information technology systems, or protect the rights of Siemens or others;
  • for those purposes that were identified at the time the data was collected; and/or
  • for any additional purpose that is directly related to the original purpose for which the personal data was collected.

We may employ third party companies and individuals to host or support our Internet sites, applications, or the services to which they relate. These third parties may have access to your personal data to perform such tasks. We do not sell or otherwise market your personal data to other third parties, except as described.

To the extent required to help us fulfill your orders or requests, we may share personal data with others, such as our business partners, postal/logistics companies, or customs agents/authorities.

We may transfer your personal data and process it outside your country of residence. We may transfer your personal data if we sell or transfer all or a portion of our business or assets, including to any successor company whether via merger or otherwise.

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"Cookies" — Information Stored Automatically on Your Computer

When you view one of our Internet sites, we may store some data on your computer or device in the form of a "cookie" to recognize automatically your computer or device the next time you visit. Cookies can help us in many ways, such as by allowing us to tailor an Internet site to match your interests better or to store your password to save you having to re-enter it each time. By visiting our sites, you consent to the placement of cookies in your browser and device in accordance with this Privacy Policy. If you do not wish to receive cookies, please configure your Internet browser to erase all cookies from your device or computer hard drive, to block all cookies, or to receive a warning before a cookie is stored. If you do decide to block cookies, you may not be able to take advantage of all the site features.

To the extent that our Internet sites do collect personal data about an individual’s online activities, these sites may, in our discretion, be configured to allow collection of such personal data over time and across different Internet sites.

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Use of Third-Party Analytics

Our Internet sites use a variety of third-party analytics to improve the site, identify errors, and/or customize the information included in the site. To exclude your computer or device from the data aggregation and analysis by third parties due to your visit to this Internet site, a cookie will be placed on your machine. While the cookie contains no personal data, it enables third parties to recognize your preference. Manage your preferences regarding the analytics cookie.

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In addition, we may advertise using online marketing technology. In doing so, a third-party will place or read a unique ad-serving cookie on your computer or device and will use non-personal information about your browser and your activity at this site to serve Siemens ads on their content network. The ad-serving cookie is a persistent cookie. Please click here for more information about remarketing or to opt-out of the remarketing cookie.

Siemens e-mail communications may include web beacons to determine whether the emails have been opened or whether any included links have been clicked on.

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International Data Transfer

Siemens Digital Industries Software may transfer your personal data to its parent company in Germany, Siemens AG, and to any worldwide affiliates when processing data. We may also transfer your data to a third party outside your country of origin.

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Do Not Track

Currently our Internet sites do not recognize or respond to “Do Not Track” browser signals. For more information on “Do Not Track”, please visit your browser’s support page.

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This website is not directed to children under the age of thirteen. We will not knowingly collect personal data from children under the age of thirteen without insisting that they seek prior parental consent if required by applicable law. We will only use or disclose personal data about a child to the extent permitted by law, to seek parental consent, pursuant to local law and regulations, or to protect a child.

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To protect your personal data against accidental or unlawful destruction, loss, use, or alteration and against unauthorized disclosure or access, Siemens uses reasonable physical, technical, and organizational security measures. Unfortunately, there is no complete assurance of security in transit or storage of any data that you transmit. Your personal data may be accessed, disclosed, altered, or destroyed by a breach of any of the physical, technical, or organizational assets.

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California Privacy Rights

There are special notices that need to be given to, and rights that may be available to, California residents. Please see the US Internet Privacy Notice - State Rights - California page for these notices.

California’s “Shine the Light” law permits those of our customers who are California residents to annually request a list of their personal data (if any) we disclosed to third parties for direct marketing purposes in the preceding calendar year and the names and addresses of those third parties. Currently, we do not share any personal data with third parties for their direct marketing purposes.

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EU-U.S Privacy Shield

Siemens Digital Industries Software participates in, complies with, and has certified its adherence to the EU-U.S. Privacy Shield Framework as set forth by the U.S. Department of Commerce regarding the collection, use, and retention of personal information transferred from the European Union and the United Kingdom to the United States. Siemens Digital Industries Software is committed to subjecting personal data received from European Union (EU) member countries and the United Kingdom in reliance on the Privacy Shield Framework and to the Framework’s applicable principles. If there is any conflict between the terms in this privacy policy and the Privacy Shield Principles, the Privacy Shield Principles shall govern. To learn more about the Privacy Shield Framework, and to view our certification, visit the U.S. Department of Commerce’s Privacy Shield

Siemens Digital Industries Software is responsible for the processing of personal data it receives under the Privacy Shield Framework and subsequently transfers to a third party acting as an agent on its behalf. We may transfer personal data to a third party acting as an agent for Siemens Digital Industries Software for limited and specified purposes without consent if the third party: (i) has certified to the Privacy Shield Principles, (ii) is subject to laws meeting the minimum requirements of the EU Directive on Data Protection, or (iii) has entered into an agreement with Siemens Digital Industries Software in which the third party agrees to provide the same level of protection as required by the Privacy Shield Principles. Upon notice from the third-party agent that it does not comply with its privacy obligations, we will take commercially reasonable and appropriate steps to prevent or stop unauthorized processing of personal data by that third party. However, Siemens Digital Industries Software acknowledges that it remains potentially liable under the Principles for the actions of its agents unless Siemens Digital Industries Software proves that it is not responsible for the event giving rise to the damage.

With respect to personal data received or transferred pursuant to the Privacy Shield Framework, Siemens Digital Industries Software is subject to the regulatory investigation and enforcement powers of the U.S. Federal Trade Commission. In certain situations, Siemens Digital Industries Software may be required to disclose personal data in response to lawful requests by public authorities, including meeting national security or law enforcement requirements.

Siemens Digital Industries Software enters into agreements with our customers that request services from us with respect to and/or provide us with personal information for us to provide services. In such cases, Siemens Digital Industries Software fulfills such requests for services from such customers based on their instructions, except for due diligence investigations which are conducted for commercial purposes.

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Choices and Access

Siemens Digital Industries Software will strive to provide users with choices regarding the personal information you provide. Upon a reasonable request, Siemens Digital Industries Software will provide users with reasonable access to personal data held about them and allow them to correct, amend or delete information.

  • You may correct, update or amend any of your Personal Data contained in your account by editing your profile or by sending an e-mail to
  • You can manage your preferences regarding the analytics cookie through our cookie notice.
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Complaint or Concerns

In compliance with the EU-US Privacy Shield Principles, Siemens Digital Industries Software commits to resolve complaints about your privacy and our collection or use of your personal information. European Union individuals with inquiries or complaints regarding this privacy policy should first contact us at with "Privacy Request" in the subject line. Please provide a detailed description of your request or complaint so we can adequately respond.

If you have an unresolved privacy or data use concern that we have not addressed satisfactorily, please contact our U.S.-based third-party dispute resolution provider (free of charge) at Under certain conditions, more fully described on the Privacy Shield Website you may invoke binding arbitration when other dispute resolution procedures have been exhausted.

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Contact Information

If you have any questions or comments about the Siemens Data Privacy Protection Policy (e.g., to review and update your personal data), please e-mail us at or by mail at:

Siemens Digital Industries Software
Attention: Privacy Officer
5800 Granite Pkwy #600
Plano, TX 75024

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About Siemens Digital Industries Software

Siemens Digital Industries Software is a leading global provider of software solutions to drive the digital transformation of industry, creating new opportunities for manufacturers to realize innovation. With headquarters in Plano, Texas, and over 140,000 customers worldwide, Siemens Digital Industries Software works with companies of all sizes to transform the way ideas come to life, the way products are realized, and the way products and assets in operation are used and understood. For more information on Siemens Digital Industries Software products and services, visit

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