Service lifecycle & analytics

Man looking at digital machine performance KPI’s

Companies that leverage an end-to-end approach to managing products are more likely to optimize their processes, increase productivity and decrease wasted resources. An important component in product lifecycle management are analytics. With our service lifecycle and analytics solutions, we help you leverage the internet of things to gain key insights on machine performance, production levels and other operational areas. These metrics form the basis of the comprehensive digital twin, a virtual representation of machines used for testing machine/factory conditions and actionizing strategic decisions.

Companies that leverage an end-to-end approach to managing products are more likely to optimize their processes, increase productivity and decrease wasted resources. An important component in product lifecycle management are analytics. With our service lifecycle and analytics solutions, we help you leverage the internet of things to gain key insights on machine performance, production levels and other operational areas. These metrics form the basis of the comprehensive digital twin, a virtual representation of machines used for testing machine/factory conditions and actionizing strategic decisions.

Bottling machine assembly line with digital machine image added

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Original Equipment Manufacturers (OEMs) recognize that service revenue is critical to their survival. At times, it can provide higher margins than their equipment and can generate upwards of 5 to 10 percent of overall revenue. To gain the most value from service operations and its associated training and maintenance content, OEMs should look toward digitalizing their entire design and manufacturing chain.

This monumental step toward digitalization begins with Service Lifecycle & Analytics (SLA), a connected digital thread enabling OEMs to maximize machine uptime and availability, increase service revenue and minimize service costs.

SLA uses the internet of things (IoT) to collect operational data from machines in service; afterwards, computer software analyzes and integrates this operational data back into machine designs via the use of the digital twin. The digital twin therefore helps optimize future machine designs while simultaneously tracking machine performance necessary for maintenance. Finally, assisting the execution of maintenance are personalized apps for service, a complimentary SLA offering that lets OEMs build their own basic applications for training service technicians.

Bottling machine assembly line with digital machine image added

On-Demand Webinar | 25 minutes

How to efficiently measure pressure-based ISO sound power

Sound Power

Learn how to perform an ISO sound power test according to the ISO 3744 standards and comply with the European directive for noise emission.

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Solution capabilities

Automation Engineering & Commissioning for Industrial Machinery

Machine manufacturers are looking for increased speed to market to help gain a competitive advantage in today’s highly competitive global manufacturing environment. Our Automation Engineering and Commissioning solution allows manufacturers to significantly shorten the commissioning time of machine tools and identify faults at the earliest possible time by connecting the digital twin or the virtual machine model with the real control system to enable validation of the overall system by testing machine designs under real-world conditions.

Business Intelligence & Reporting Tools

Visibility into the cumulative knowledge of product development is critical to making smart business decisions. It takes a single source of reporting and analytics information to deliver the insight necessary for you to fully know your product. Natural language self-service reporting helps you efficiently create new analytics and out-of-the-box reports help you quickly gain an understanding of your products and processes.

Document Authoring Tool Integrations

With Teamcenter, you can reduce the manual effort of document production. You can create documents that are managed in Teamcenter using familiar Microsoft Office and Adobe authoring tools. You can create documents with consistent content, insert content by relating documents to product structures, and sign and release documents as they are approved. You can retain documents in Teamcenter for specific product configurations and revisions, so they can be re-used and referenced for future product development.

Environmental compliance & product sustainability

Environmental compliance and product sustainability solutions to control and trace the material makeup of your products down to the substance level. Limit hazardous substances in your products and reduce the risk of non-compliance with regulatory directives (REACH, RoHS, Conflict Minerals, etc.).

In-service Data Management for Industrial Machinery

In-service Data Management solution for the Industrial machinery Industry addresses the need for providing capabilities to manage physical product and related information and processes, specifically, test data management, as-built, and as-maintained (serviced) and perform functions related to servicing those physical products.

IoT and Lifecycle Analytics (Shop Floor)

Our IoT and Lifecycle Analytics Solution for the Industrial Machinery industry can combine diverse data sources and fragment information to help your customer influence design, product innovation and improved performance. From design and development of the machines, through manufacturing, delivery and end customer use, advanced analytics are required every step of the way.

Service Engineering & Support for Industrial Machinery

Service Engineering and Support for the Industrial Machinery Industry lets you utilize existing product knowledge from design and simulation to determine service requirements, service plans, and service instructions, that need to be developed, validated and documented prior to the delivery of your product.

Service Operations for Industrial Machinery

Service Operations for the Industrial Machinery Industry lets you coordinate maintenance activities from previously defined service plans and asset status or from service demands which enable service organizations to generate service work orders, schedule service events, assign service tasks, support service technicians with information and task orders, and track to closure all service work required and performed.

Technical Publishing for Industrial Machinery

The amount of complexity inside Industrial Machinery and Heavy Equipment is growing at a pace never seen before thanks to Industry 4.0, customization and globalization. Bringing your document development and management processes into your PLM environment enables you to address this complexity with a more efficient and accurate development process that avoids the duplication errors and out-of-date information caused by manual, paper based tasks. This solution also enables you to generate more rich 2D and 3D content, making it easier to give end users information in the media they choose.

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