Skip to Content

In-service Data Management

In-service Data Management

Our In-service Data Management solution for the heavy equipment industry allows customers to manage the entire lifecycle of product configuration from concept to variants, from designed to manufacture and service. This is accomplished by integrating both the service knowledge of the heavy equipment assets based on the configuration of products and each physical product unit as well as the planning and execution management that enables efficient service operations.

Our In-service Data Management solution for the heavy equipment industry allows customers to manage the entire lifecycle of product configuration from concept to variants, from designed to manufacture and service. This is accomplished by integrating both the service knowledge of the heavy equipment assets based on the configuration of products and each physical product unit as well as the planning and execution management that enables efficient service operations.

In-service Data Management

Learn More

Heavy equipment customers are facing the challenges of managing their fleets in round-the-clock operations and addressing the increased proliferation of sophisticated, integrated control systems that can automate and coordinate autonomous machine operations. They need not only proactive service to minimize downtime, but also access to machine upgrades to leverage advanced machine control operating capabilities to drive down labor and equipment damage from operator fatigue.

To achieve efficient service operations, service providers must leverage knowledge of the physical product configuration, status, and related service procedures. Our solution for the heavy equipment industry provides for the creation of a Service BOM (SBOM) with related life characteristic status, the applicability of parts, allowable variants of the product, and all service procedure information to allow lean service planning and work tasking. We also manage the configuration and service history of assets. These capabilities enable service operations to properly plan and respond to service needs to improve costs, quality, and first time fix rates, reduce downtime, and improve the reliability of assets.

In-service Data Management

Solution Capabilities

Explore the key areas of this solution.

Bill of Materials Management

Teamcenter helps you know your product by providing bi-directional collaboration between product engineering and service operations to establish accurate service and performance targets to guide the design, test, and service of heavy equipment.

Business Intelligence & Reporting Tools

Analyze service and product data to establish trends in performance of both through dashboards and reports to help with feedback and measure and analyze key performance metrics to drive processes throughout the product lifecycle.

Change Management

Eliminate inconsistent and manual processes to effectively manage the change of product through request, analysis, and incorporation and all associated information to the continuous and systematic improvement of your products.

Digital Mockup

Utilize 3D displays of parts and assemblies to enhance heavy equipment service understanding to capture issues, define and manage corrective and preventative actions to improve quality and service.

Digital Workflow Management

Capture, organize and access heavy equipment information within the context of its configuration to rapidly and accurately improve service planning and execution activities along with ongoing requirements and compliance constraints.

Document Management & Publishing

Manage the authoring, approval, and access of documents and 3D data driven from live and accurate information including vehicle service to keep your product design and documentation aligned with product changes and improve quality and delivery.

Issue Management & CAPA

Capture tracking issues and warranty campaigns with product engineering and production planning simulation and validation toolsets to be more proactive in preventing non-conformances and creating high-quality machines.

Materials Data & Lifecycle Management

Leverage proprietary material-driven product design by managing the lifecycle of all the required materials to create an advantage in innovative, sustainable products and enable material-driven product design.

Product Requirements Engineering

Reduce the manual effort and cost of tracking any PLM process including retrofit and rework operation by automating the flow of the correct information to the correct roles and individuals, reducing processing time for service.

Interested in [[global-preference-center-interest-placeholder]]?

Subscribe to [[global-preference-center-interest-placeholder]] updates

Oops

We're very sorry, but we weren't able to capture your submission. Please try again.

Thanks for signing up! First time subscribing? Be sure to check your email to confirm your subscription.