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CADEX has been a Siemens Solution Partner since 2010 and recently achieved Gold level partner status and Smart Expert recognition in 2017. CADEX provides customers with multiple Siemens Digital Industries Software products
CADEX Technology Co., Ltd. (CADEX) serves Taiwan’s manufacturing sector, specifically the machinery and high-tech industries. Primarily using solutions from Siemens Digital Industry Software’s Teamcenter® portfolio as well as Solid Edge® software and Femap software, the company provides customers with high-level design, production, manufacturing, document management and simulation and analysis solutions.
Daniel Yu, general manager, CADEX, consid-ers Siemens’ recognition to be invaluable to the company’s success. Upon becoming a Smart Expert partner, Siemens dedicated resources to assist CADEX in developing its business and engineering capabilities.
“With Siemens’ support, we now provide professional services to customers which builds even more customer confidence,” says Yu. “Siemens has provided us with dedicated resources to help develop our business and engineering capabilities.”
CADEX is prominently displayed as a Smart Expert partner in Siemens’ online partner locator database. The company also was given a Smart Expert partner logo to display on its website, name cards and social media posts to promote CADEX’s partner status, which provides confidence for customers to see the association with a global software solutions provider.
“After studying the courses in certificate programs and executing campaigns by using a digital marketing platform offered by Siemens, we can help address the challenges of our customers’ business,” says Yu.
Taiwan’s Contrel Technology Co. had a large high-end manufacturing device factory that needed to integrate different types of machinery and address low productivity, inflexible product documents and weak team collaboration. Yu and his team took a consultative approach in examining Control Technology Co.’s needs.
“After discussing and understanding their business issues, we delivered a complete solution that included Solid Edge and Teamcenter management software,” says Yu. “Contrel Technology said the customized solutions and high-quality services exceeded their expectations. As a result, Contrel resolved its business issues and increased designing and management effectiveness by 30 percent.
CADEX believes that with the demand for digital transformation expertise in Industry 4.0, customers are driven to find Siemens Smart Expert partners. Getting ahead of this trend, CADEX plans to expand its business with a new sub company in Hsinchu, Taiwan, to provide services to more customers.