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Executive Brief

Product Intelligence leverages field and customer service data to improve products

The customer experience has never been more important for the electronics industry. The new influx of Internet of Things (IoT) data and high-volume user feedback has increased the value of using field and customer data to drive new products, features and future research and development. Despite the increased value and volume, field and customer data often have low availability, poor quality, and minimal context.

Product Intelligence, a cloud-based Mindsphere application from Siemens, aggregates, contextualizes and analyzes field and customer data to automate insights that will improve product performance leading to a better customer experience. Download the Executive Brief to learn more.

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