E-mail Subscription and Distribution Services

Plug-in to the electronic advantage by subscribing to our e-mail distribution services. This service keeps you informed of pertinent technical information automatically and in a timely manner using electronic mail. There are currently 3 electronic mail distributions available that are regularly updated and sent to all subscribers.

  • Sfbmail - all Software Field Bulletins (SFBs) are distributed as soon as they are posted in the Solution Center database to the SFB collection under the specific product the bulletin addresses. You will have the option to filter or select topics of interest thereby controlling the amount of information you receive.
  • Summary - a weekly summary list containing the document ID and a short description or title of new articles and a monthly summary of new SFBs. You can select any article title listed in the SUMMARY report with your mouse and your web browser should activate and bring up the contents of that article from our Solution Center database.
  • Newsletter - notification and links to all new technical newsletter articles submitted within the last month by our global support staff. Just click on the link in the message to display the article(s) of interest in your web browser.

You can subscribe to the mailing lists by sending a mail message to the addresses shown below. You will need to send a separate message for each list. The message and subject line should be blank.

To remove yourself from the Sfbmail, Summary or Newsletter mailing list, you may access the web interface to our mailing lists, or send the following mail messages:

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GTAC New Customer Webinar

Join us for the Global Technical Access Center (GTAC) New Customer Webinar. This on-demand webinar introduces new customers and new system managers to the basic tools and services you can expect from GTAC support services. This webinar is an overview; a starting point guiding you to fully discover all the support services available to you. Listen and Discover!