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Digital Transformation

Digital transformation refers to the adoption of data and digital solutions for business activities and processes. It engages people with digital workflows to promote the full advantage of technology investments across an organization. Digital transformation is more than just replacing manual processes with digital processes – the expected outcomes are cultural change and the adoption of well-defined strategies and priorities that are driven by technology and data.

A company that successfully completes the digital transformation process becomes a digital enterprise and enjoys competitive advantages such as:

• More efficient use of resources and reduction of errors 

• Application of knowledge sharing for innovative new ideas 

• Agile responsiveness to opportunities presented by new prospects, mergers and acquisitions, or rapid deployment of differentiating capabilities

Elements of the digital transformation process

Evolving into a digital enterprise
Digital transformation usually involves:
  • Replacing siloed practices and single-point software solutions with integrated technology platforms (e.g. cyber-physical systems, the Internet of things, etc.) that link end-to-end across functions and/or the entire enterprise

  • Unifying separate sets of data and embedding automated data analytics into user interfaces and workflows to ensure that strategic and tactical decisions are driven by data-based insights

  • Making work transparent through shared applications to improve accountability, speed up processes, and gain the agility to change course when needed