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Service Lifecycle & Analytics

Our Service Lifecycle and Analytics solution allows Industrial Machinery manufactures to utilize a modular machine design approach resulting in a product development process which produces decentralized and autonomous machines that are able to communicate with one another. Service Engineers can then leverage IoT to collect information from the machinery in the field, the physical twin and combine this with engineering insight contained in the PLM system, the digital twin, to provide machine manufacturers a competitive advantage.

Our Service Lifecycle and Analytics solution allows Industrial Machinery manufactures to utilize a modular machine design approach resulting in a product development process which produces decentralized and autonomous machines that are able to communicate with one another. Service Engineers can then leverage IoT to collect information from the machinery in the field, the physical twin and combine this with engineering insight contained in the PLM system, the digital twin, to provide machine manufacturers a competitive advantage.

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Digitalization has transformed all facets of our lives including business models, how innovation is achieved the way products are manufactured and how services are delivered. These transformations, or disruptions though, have increased the amount of pressure service engineers for machine manufacturers are faced with in regards to how complexity is leading to the evolution of smarter machines and how these machines are serviced in the field.  Our Service lifecycle and Analytics solution is specifically designed to speed up the concept design to the manufacturing process for industrial machinery. Having the ability to track the field service requirements, resolve field issues, and bring in field information to the design, test and manufacturing process is a unique way to ensure continued improvements in the product lifecycle.

From the design and development of machinery, through manufacturing, delivery and end-customer use, advanced analytics are required every step of the way to help service engineers make informed decisions. Complexity also increases with the massive amount of data that must be collected, processed and analyzed. The Internet of Things (IoT) plays an increasingly critical role with your data about connected products, plants, systems, and machines.

Možnosti řešení

Explore the key areas of this solution.

Business Intelligence & Reporting Tools

Our reporting and analytics tools provide a web-based, easy-to-use solution that compiles, and aggregates data produced throughout the lifecycle from multiple data sources.

Document Authoring Tool Integrations

Manage documents and technical publications in the same system as all your other product-related information by relating documents to product structures, and sign and release documents as they are approved.

Environmental Compliance & Product Sustainability

Support environmental compliance objectives with a sustainability framework lifecycle management (PLM) foundation that allows you to phase-out non-sustainable and/or restricted substances and design new, innovative “green” ones.

In-service Process & Data Management

Delivering capabilities to manage physical product and related information and processes, specifically, test data management, as-built, and as-maintained (serviced) and perform functions related to servicing those physical products.

Lifecycle Analytics

Combine information from machines on the shop floor, the 'Physical Twin', with engineering insight contained within the PLM system, the 'Digital Twin', to provide insights needed to improve product performance.

Production Planning & Scheduling

Our Manufacturing Execution Management (MES) solutions provides machine manufacturers the ability to combine production efficiency with quality, visibility and  production optimization to deliver higher manufacturing responsiveness.

Service Engineering & Support

Utilize existing product knowledge to determine service requirements, service plans, and service instructions, that need to be developed, validated and documented prior to the delivery of your product.

Service Execution & Management

Increase revenues from service operations and improving asset tracking and life usage by leveraging fully defined lifecycle bill-of-materials (BOM).

Technical Publishing

Manage document development and management processes in your PLM environment with a more efficient and accurate development process that avoids duplication errors and out-of-date information caused by manual, paper-based tasks.

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