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Contact Siemens PLM Software


5800 Granite Parkway
Suite 600
Plano TX USA 75024

(v) +1 800 498 5351


GTAC Operating Hours and Phone Menu

The phone numbers, operating hours, and holiday schedule for the Global Technical Access Center in North America are:

          1 800 955-0000 or +1 714 952-5444 (North America)

Monday - Friday5:00 AM - 5:00 PM Pacific Time (US)
Saturday - SundayClosed

Listed below are the US-based Global Technical Access Center holidays. GTAC Services will not be provided by the US-based support team on these specific days in observance of US national holidays:

Memorial DayMonday, May 29th
Independence DayTuesday, July 4th
Labor DayMonday, September 4th
Thanksgiving DayThursday, November 23rd
Thanksgiving (day after)Friday, November 24th
Christmas EveFriday, December 22nd
Christmas DayMonday, December 25th
New Year's EveFriday, December 29th
New Year's DayMonday, January 1st

Services will be offered to customers in Canada during the Memorial Day, Independence Day and Thanksgiving holidays, through the local Canadian support offices.

If you are a customer of one of our partners or resellers, you should contact them first to determine who is your first line support provider. If your first line support is provided by one of our partners, they will contact us on your behalf if needed to respond to your issue.

If you would like to connect to one of our country GTAC sites to view local content in your local language, please select here for a list of available country sites.

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