GTAC Operating Hours and Phone Menu
The phone numbers, operating hours, and holiday schedule for the Global Technical Access Center in North America are:
1 800 955-0000 or +1 714 952-5444 (North America)
|Monday - Friday||5:00 AM - 5:00 PM Pacific Time (US)|
|Saturday - Sunday||Closed|
Listed below are the US-based Global Technical Access Center holidays. GTAC Services will not be provided by the US-based support team on these specific days in observance of US national holidays:
|Memorial Day||Monday, May 28th
|Independence Day||Wednesday, July 4th|
|Labor Day||Monday, September 3rd
|Thanksgiving Day||Thursday, November 22nd
|Thanksgiving (day after)||Friday, November 23rd
|Christmas Eve||Monday, December 24th|
|Christmas Day||Tuesday, December 25th|
|New Year's Eve||Monday, December 31st
|New Year's Day||Tuesday, January 1st
Services will be offered to customers in Canada during the Memorial Day, Independence Day and Thanksgiving holidays, through the local Canadian support offices.
If you are a customer of one of our partners or resellers, you should contact them first to determine who is your first line support provider. If your first line support is provided by one of our partners, they will contact us on your behalf if needed to respond to your issue.
If you would like to connect to one of our country GTAC sites to view local content in your local language, please select here for a list of available country sites.