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Global Technical Access Center (GTAC)

Explore GTAC and discover your solution
GTAC is your focal point for your post sale product support needs. The center provides product application and operating system support services through telephone and electronic access and tools. GTAC is organized into specialized teams that support specific disciplines getting you quickly to the subject matter experts to address your requirements.

Global Technical Access Center (GTAC)

Explore GTAC and discover your solution
GTAC is your focal point for your post sale product support needs. The center provides product application and operating system support services through telephone and electronic access and tools. GTAC is organized into specialized teams that support specific disciplines getting you quickly to the subject matter experts to address your requirements.
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GTAC Support Center

GTAC Operating Hours and Phone Menu

The phone numbers, operating hours, and holiday schedule for the Global Technical Access Center in North America are: 


1 800 955-0000 or +1 714 952-5444 Monday - Friday 5:00 AM - 5:00 PM Pacific Time (US) 

Saturday - Sunday Closed 


Listed below are the US-based Global Technical Access Center holidays. GTAC Services will not be provided by the US-based support team on these specific days in observance of US national holidays:

Memorial Day Monday, May 29th 

Independence Day Tuesday, July 4th 

Labor Day Monday, September 4th 

Thanksgiving Day Thursday, November 23rd 

Thanksgiving (day after) Friday, November 24th 

Christmas Eve Friday, December 22nd 

Christmas Day Monday, December 25th 

New Year's Eve Friday, December 29th 

New Year's Day Monday, January 1st 


If you are a customer of one of our partners or resellers, you should contact them first to determine who is your first line support provider. If your first line support is provided by one of our partners, they will contact us on your behalf if needed to respond to your issue.

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