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Siemens PLM Software believes that "Quality" is achieved through continuous improvement and performance excellence to ensure the high standards of our products, services, processes and technology offered to our customers.
Since 1995, we have focused on the development and deployment of a business management system designed to facilitate continual improvement of the business, stimulating its overall efficiency in order to increase competitive advantage and to respond better to customer needs and expectations. This management system is based on the solid management principles behind the ISO 9001:2000 requirements. As an organization, we were amongst the first not only to adopt these principles, but also to receive global certification of our business processes. We continue to monitor feedback from our customers and the internal mechanisms for measuring the effectiveness of our processes, in order to continually improve the products and services provided.
Siemens PLM Software's standards-based quality program is driven by a commitment to excellence and the realization that quality depends entirely on each customer's individual definition of success and our ability to meet these expectations and requirements. These principles are summarized in the company's mantra "never let a customer fail."
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