JT2Go - Help and FAQ

JT2Go Help

JT2Go provides extensive help within the software. After downloading and running Setup, you may access help from the Help link in the top menu.

How can I get support for JT2Go? Does GTAC support JT2Go?

GTAC (Global Technical Access Center) supports JT2Go for members of the JT Open Program only. GTAC will also support the Microsoft Office Integration capability for licensed users of Teamcenter lifecycle visualization. Please provide your Sold to info when requesting support for JT2Go.

For all others JT2Go is a no cost product which is not supported by Siemens PLM through GTAC. To report issues with JT2Go, please submit your feedback to the email address below:

JT2Go - Submit Feedback: jt2go.plm@siemens.com

JT2Go Frequently Asked Questions

What is JT2Go?

JT2Go is a no-charge viewer for JT, the world's most widely used 3D visualization and interoperability format. It is designed to enable individuals throughout the supply chain with the power of JT data produced by millions of CAD designers worldwide and used by over 4,000,000 Teamcenter users around the world.

JT2Go is available to everyone and is available in Japanese. You can download directly from https://secure-research.jp/ugs/jt2go/du.cgi/form.html

What features are included in JT2Go?

JT2Go is a personal viewing tool to allow users to view JT, CGM, DWG and TIF data without the need to purchase anything.
3D Viewing (JT, PLM XML) Zoom, Pan, Rotate, Seek, Zoom Area, Fit All, Product Structure Trees, Attributes, Standard View
2D Viewing (CGM, TIF, DWG) , Zoom, Pan, Seek, Zoom Area, Fit All
3D and 2D Print
Microsoft Office documents with JTs embedded for in-page 3D viewing
Able to load JT from a URL
Merge PLM XML snapshots
Insert multiple JT files
Create/View snapshots during session
Lightweight surface representation (ULP) support
Basic Measure on Facets
Basic Cross-Section on Facets
PMI viewing with full tree display. Additional PMI fonts available as optional.
Support for Teamcenter .VFZ package files which can include JTs as well as other files such as MS Office files

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I like working with JT. How can I get more functionality?

You should purchase Teamcenter for lifecycle visualization which is a complete, scalable, suite of process-oriented visualization products that are tightly integrated into our Teamcenter PLM solutions.
Learn more about Teamcenter. Teamcenter for lifecycle visualization offers high-performance process oriented solutions for Drawing Review & Analysis, Design Review, and Digital Mockup as well as many other process-specific applications.

My JT file is supposed to have PMI in it. How do I display it?

The Project Workspace window has a page which reports the presence of PMI (Product Manufacturing Information).

To enable PMI viewing

Turn on the PMI toolbar by right-clicking in the headline area

PMI Toolbar

Turn on PMI viewing by selecting "PMI" from the 3D PMI toolbar

Select the "toggle multiple entry" button then the geometry to turn all PMI on.

Select the "toggle single entry mode" button then the geometry to cycle through PMI with the arrows.

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How are JT2Go and JT Open related?

JT Open is a reference to The JT Open Program which is an open, influential community of users, software vendors, and interested parties advocating the use of JT. The JT Open Program members are focused on utilizing JT as an industry interoperability standard format for geometry-centric business processes (workflows) and for enabling viewing and interrogation of design data using JT. JT2Go was developed at the request of JT Open Program members and fulfills a mutual desire to extend JT's value throughout the PLM industry.

Learn more about joining JT Open Program.

Can I have JT2Go and Teamcenter installed on the same computer?

Yes, JT2Go was designed to work in harmony with all Teamcenter for lifecycle visualization products. The JT MS Office Application Integration is a shared capability with Teamcenter for lifecycle visualization, but you must choose whether to use JT2Go as a standalone application or the Office Integration as an installed component of Teamcenter lifecycle visualization. Each products installation program will report status on this integration to ensure proper configuration. Installation features have been enhanced in JT2Go 2007.

Can JT2Go be installed to integrate with my Teamcenter PLM products?

No, JT2Go is not designed to integrate with Teamcenter. It is a personal viewing tool and cannot interact with (check-in/check-out) any of our PLM products. Teamcenter Visualization offers a complete range of solutions that are tightly integrated with Teamcenter.

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Can I send JT2Go to someone else?

Yes, you may re-distribute JT2Go to your friends or colleagues within your organization through email or on an intranet, as long as it remains unaltered. You may not, however, post for download on an external website. Clicking the “JT2Go” menu and the “Email a Friend” button makes it easy to send your friend or colleague the links to JT2Go download sites around the world.

Each user must accept the license agreement prior to their first time using the software.

Do I need to upgrade my graphics card to use JT2Go?

Upgrading your graphic card itself will depend upon your performance needs. It may be necessary to up upgrade your graphic card driver which can be obtained from your vendor.

Do I need to be "Administrator" to install and run JT2Go?

Due to a change in the MS platform, as of the 2007.1 release of JT2Go there are system files which if not already present on the machine require the user performing the JT2Go installation to have administrative privileges.

In the event system administrators would like to enable all users with the ability to install JT2Go there is a separate Microsoft Visual Studio support file installer which can be installed after which the JT2Go installer will proceed without the administrator right requirements.

The separate Microsoft Visual Studio support file installer is available for download from the Microsoft web site at http://www.microsoft.com/downloads/details.aspx?FamilyID=200B2FD9-AE1A-4A14-984D-389C36F85647&displaylang=en.

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Does JT2Go support "Silent Installs" or installs from a command line?

Yes. There are several parameters which can be applied through the command line syntax. The general syntax for the command line is JT2Go.exe /s /v"/qb+ "

The following parameters are available

Syntax to accept the agreement
AGREE_TO_JT2GO_LICENSE=Yes
To install using a JT Open Edition key
JTO=1 INSTALL_KEY=
Define the install directory
INSTALLDIR=\"C:\Program Files\UGS\JT2Go\" (The 'quotes within quotes' should be escaped with backslashes)
Install for all users
ALLUSERS=2
Control for GUI installer options

Option 1: Integrate JT2Go with MS office applications:
INSTALL_OFFICE_INT=1
Default value is to do the integration, if you don't want that then specify INSTALL_OFFICE_INT=0.
If you do want integrations, then you don't need to specify anything.

Option 2: Install a Desktop shortcut:
DT_SHORTCUT=1
Default value is to install a DT shortcut, if you don't want a shortcut then specify DT_SHORTCUT=0.
If you do want the shortcut then you don't need to specify anything.

Option 3: Disable internet connection during JT2Go sessions:
DISABLE_INTERNET=1
Default value is to have internet connections on, if you don't want that then specify DISABLE_INTERNET=1.
If you want internet connections enabled, then you don't need to specify anything.

An example command line to install for all users in the specified directory using a JTOE installation key

JT2GoSetup.exe /s /v"/qb+ AGREE_TO_JT2GO_LICENSE=Yes JTO=1 INSTALL_KEY= ALLUSERS=2 INSTALLDIR=\"C:\Program Files\UGS\JT2Go\""

What is PLM XML? How is it used by JT2Go?

PLM XML is an open format created by Siemens PLM Software to facilitate product lifecycle interoperability by sharing high-content product data between PLM applications. PLM XML is defined by W3C XML schemas. Find our more here - http://www.plm.automation.siemens.com/en_us/products/open/plmxml/index.shtml

JT2Go can display PLM XML files create from Teamcenter two ways:

A PLM XML file saved from Teamcenter with product structure can be loaded the same as a JT file directly from the disk and displayed. A PLM XML example of this type is available from the Downloads page. This process allows users to define an arrangement of JT content and save it as PLM XML for display.
A PLM XML file saved from Teamcenter without product structure can be merged into a JT2Go session that has an existing JT assembly already loaded and displayed. The merge capability allows JT arrangements to be applied to an existing session to communicate multiple arrangements of data for a pre-loaded JT file. Simply use File, Merge to add PLMXML files.

Merge PLM XML Files

How is JT2Go different than XpresReview?

JT2Go is specifically designed for viewing JT files with the added value of viewing CGM, TIF, DWG, PLM XML, and .VFZ packages from Teamcenter. XpresReview is an electronic design review solution that allows you to easily share multiple documents in a collaborative environment. Supported by NX and Solid Edge, XpresReview uses the PCF file format to easily combine 3D models and other associated documents into a single package, so participants in your review process have all the information they need to communicate effectively. XpresReview supports JT files but JT2Go does not read PCF files.

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Can JT2Go read markups and model views created by someone else?

No. JT2Go does not support markups or model views (Snapshots). Teamcenter Visualization Base supports saving and loading Snapshots while Teamcenter Visualization Standard supports creating and viewing Markups. Learn more about Teamcenter for lifecycle visualization.

Can I insert JT files into Microsoft Office documents using JT2Go?

Yes, as of the 5.1.0.3a version of JT2Go anyone with JT2Go and Microsoft Office can create JT Documents.
See the JT Documents page for instructions.

There is a ~ next to the measurements I take. What does this mean?

The tilde character (~) indicates that the measurement is an approximation from the facet data. Support for precise measurement of the B-REP data is available in our Teamcenter Lifecycle Visualization Base, Standard, Professional and Mockup products.

Can I control how assemblies are displayed when loaded into JT2Go?

Yes. The default viewing for assemblies in JT2Go is "All On". This prevents the user experience of a blank display when loading a JT assembly and the need to check the box next to the assembly name in the product structure browser for display. It is possible to turn off the display of geometry when loading assemblies through the environment variable JT2GO_SHOWALL_OFF=True/False. A value of True will result in no geometry being loaded when a JT assembly is retrieved using JT2Go.

How will I get updates for JT2Go?

You should register for JT2Go. Once you have registered for JT2Go, Siemens PLM Software will send you email messages to notify you of updates to the software. We will not use your email address for excessive marketing or sell it to anyone else. You can then visit the download site and obtain the updated product.

You can also check for updates from within the JT2Go software by clicking on the new "Check for JT2Go Updates" button. The Check for updates only checks to verify that the version the check is initiated from is the same as the version currently on the website. The report does not determine if your version is older or newer, just if it is different.

Check for software updates

How can I create JT files of my own?

JT files can be exported from all major CAD systems and translators are available from Siemens PLM Software and 3rd party developers (visit JT Open Member Products for more information). JT is a standard output format for Siemens PLM Software's CAD products Solid Edge and NX and can be automatically created whenever you save a file or even check a file into Teamcenter. See your Siemens PLM Software sales representative or call 800-498 5351 to learn how to purchase JT translators products.

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