Maintenance, Repair and Overhaul
Tap into the MRO Market to Drive Revenues and Profitability
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If your company makes, owns, or maintains complex products with long lifespans, the continued support for maintenance, repair and overhaul (MRO) of your assets is an intrinsic part of your business. In fact, performance based logistics (PBL) and service level agreement (SLA) contracts have become such industry drivers that they are a key growth area for many OEMs and service providers. As a manufacturer, you must also create and maintain the logistics support analysis records (LSARs) that will be delivered with your product.
Historically, the maintenance, repair and overhaul of your complex assets have been sub-contracted out to third parties. But now OEMs are seeing the great potential of the operational revenues which outstrip those of the initial sale by three to four times – with a higher margin of profitability. Research indicates that services can represent 40 to 80 percent of profits off of 25 percent of revenue. With service lifecycle management, service organizations (whether within manufacturers, asset owners, or third-party companies) are all tasked with reducing costs and improving service quality in order to improve asset availability and reliability.
MRO Built on the PLM Backbone
Teamcenter’s “configuration-driven MRO” bridges the gap between the engineering, manufacturing, logistics, and maintenance communities to help drive more efficient services. Through service data management (SDM), Teamcenter establishes a single, secure source of service and process knowledge that supports the full product lifecycle for organizations that must cover the entire lifecycle or just the service portion of it. SDM provides the common basis for MRO process management solutions that improves service operations with a single definition of asset configuration and status. Streamlining MRO within the product lifecycle management (PLM) environment, Teamcenter delivers leaner operations and improved asset performance, while closing the loop between product engineering, manufacturing and services to improve products.
Recognizing that service and support is a strategic opportunity for differentiation and increased profits, you can embed support considerations directly into the product lifecycle. Teamcenter can help grow your services business by enabling your organization to plan and deliver MRO services more effectively, maximize the operational availability of managed assets and ensure compliance with service-related metrics and regulatory agencies.
Key Capabilities and Benefits
Maintenance, Repair and Overhaul Solution Capabilities
- Asset management
- Service knowledge management
- Configuration management
- Change management
- Maintenance planning
- Maintenance execution
- Material management
- Reporting and analytics
- Logistics support analysis records (LSAR) management
- Compliance management integration
- Content Management integration
- Support for industry standards such as PLCS ISO 10303-239, Mil-Std 1388 and GEIA-STD-0007
Maintenance, Repair and Overhaul Solution Benefits
- Closely track and manage MRO activities
- Focus and manage MRO operations
- Optimize maintenance resource use
- Efficiently execute lean support operations, in-house or outsourced
- Manage the parts, tools and equipment required for support operations
- Measure operational metrics to identify issues and opportunities for improvement and support of PBL and SLA contracts
- Create and manage logistics support data
