PLM Perspective

Teamcenter In-Service Delivers Total Asset Visibility to the Point of Service (Cont.)
Tony Afusso

Tony Affuso

Chairman, CEO and President

Last year, UGS PLM Solutions launched its strategy for Teamcenter solutions to span the major domains of the product lifecycle. This month, UGS PLM Solutions is showcasing the latest Teamcenter solution for the in-service/support domain of the product lifecycle: Teamcenter In-Service.

Teamcenter In-Service allows OEMs to maximize the visibility of the operational side of the product lifecycle and owner/operators to optimize the value of their operational assets. Teamcenter In-Service provides service teams with a single source of knowledge that they can use to rapidly access the most recently available product information and accelerate the service process.

By transforming product knowledge and product-related processes, Teamcenter In-Service achieves the following key benefits:

  • Reduces time out-of-service
  • Reduces customer delays
  • Improves product performance
  • Reduces service costs

Teamcenter In-Service is a major component in the overall Teamcenter strategy for MRO. Teamcenter delivers a comprehensive software solution that addresses a service organization's need for configuration management, change control, project management, content management, work process definition , routing, visualization, collaboration and sourcing.

Teamcenter In-Service's extended product knowledge and configuration management capabilities enable enterprises to enhance and improve their service processes. By allowing service organizations to access product requirements, designs and specifications they need to support operational assets, Teamcenter In-Service places an enterprise's product knowledge and operational product configurations in a truly meaningful business context.

Teamcenter's secure Web-native technology facilitates faster service response by allowing service groups across an enterprise to access this information at anytime from anywhere using any Web-enabled device. Teamcenter In-Service also enables extended service teams to collaborate on a real-time basis by allowing product developers, allied partners, and remote service providers to share information and participate in automated service processes.

By providing visibility to all of an enterprise's product knowledge, configurations, status information and documentation, Teamcenter In-Service allows engineering and service teams to mutually understand the impact of proposed design and field operation changes.

Teamcenter In-Service digitally transforms an enterprise's product knowledge and product-related processes. With total asset visibility across the full and useful lifecycle of an organization's capital assets, Teamcenter In-Service enables an enterprise to:

  • Improve product and service quality
  • Leverage configurations throughout the product lifecycle
  • Optimize service execution

Teamcenter In-Service will be on exhibit at the world's largest event for MRO, the MRO Conference and Exhibition in Atlanta, Ga., April 20-22. Watch for upcoming announcements from UGS PLM Solutions at the event.

PLM Perspective - April 2004 Main Page.